Privacy Policy
Last Updated: March 19, 2026
Your Privacy Matters
At Rococoins, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data.
1. Information We Collect
Personal Information
When you create an account or use our services, we may collect:
- •Name and contact information (email address, phone number)
- •Government-issued identification for verification purposes
- •Payment information and financial account details
- •Cryptocurrency wallet addresses
- •Transaction history and preferences
Automatically Collected Information
- •IP address and device information
- •Browser type and version
- •Usage data and analytics
- •Cookies and similar tracking technologies
- •Location data (with your permission)
Transaction Information
- •Cryptocurrency transaction details and history
- •Payment amounts and dates
- •Recipient and sender information
- •Gift card purchase and sale history
2. How We Use Your Information
We use the information we collect for the following purposes:
Service Provision: To provide, maintain, and improve our cryptocurrency payment services
Transaction Processing: To process and complete cryptocurrency transactions, payments, and transfers
Security and Fraud Prevention: To detect, prevent, and address fraud, security issues, and illegal activities
Compliance: To comply with legal obligations, including KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements
Communication: To send you transaction confirmations, updates, and important service announcements
Customer Support: To respond to your inquiries and provide customer service
Analytics: To analyze usage patterns and improve our services
Marketing: To send promotional materials (with your consent, where required)
3. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers
We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
Legal Requirements
We may disclose information when required by law, legal process, litigation, or governmental requests, or to protect our rights and safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
With Your Consent
We may share information with third parties when you give us explicit consent to do so.
4. Data Security
We implement industry-standard security measures to protect your information, including SSL/TLS encryption, two-factor authentication, regular security audits, and cold storage for cryptocurrency assets. While we strive to protect your personal information, no security system is impenetrable.
5. Your Rights
Depending on your location, you may have the right to:
- •Access the personal information we hold about you
- •Request correction of inaccurate personal information
- •Request deletion of your personal information
- •Object to or restrict processing of your information
- •Data portability – receive your data in a structured format
- •Withdraw consent at any time where processing is based on consent
Our Commitment to Privacy
Your trust is important to us. We are committed to being transparent about our data practices and protecting your privacy at all times.